Shipping policy

Thank you for shopping with JEROLA BAGS & ACCESSORIES . Here's everything you need to know about how we get your order to you.

Order Processing - All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) - We offer the following shipping options:

Standard Shipping (5–7business days) — $6.49Usd

Express Shipping (2–3 business days) - $9.99 Usd

Shipping times are estimates and may vary due to carrier delays or high-volume periods.

Free Shipping We offer free standard shipping on orders over $75 Usd (7-14 business days)

International Shipping - We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees upon arrival, which are the responsibility of the customer. Delivery times vary by destination (typically 7–21 business days).

Order Tracking - Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status directly with the carrier.

Lost or Delayed Packages - If your package appears lost or significantly delayed, please contact us at hello@jerolabagsaccessories.com with your order number. We'll work with the carrier to resolve the issue as quickly as possible.

Incorrect Address - Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at hello@jerolabagsaccessories.com — we'll do our best to correct it before the order ships.

Contact hello@jerolabagsaccessories.com | (717) 313-0179